PRIVACY POLICY

Generations Laser

Effective Date: November 9, 2026

At Generations Laser, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, inquire about our services, book appointments, register for events such as Lunar Bloom, or communicate with us.

1. Information We Collect

Depending on how you interact with our business, we may collect:

  • First and last name

  • Email address

  • Phone number

  • Appointment and booking information

  • Information you voluntarily provide through contact or registration forms

  • Communication preferences and marketing consent

  • Website usage information collected through cookies and similar technologies, where applicable

When you register for Lunar Bloom, we collect the information you provide to manage your registration and communicate important event details.

Phone numbers are optional for Lunar Bloom registration.

2. How We Use Your Information

We use personal information for purposes including:

  • Responding to inquiries and providing customer service

  • Scheduling and managing appointments

  • Processing event registrations

  • Sending registration confirmations and event updates

  • Communicating about Lunar Bloom workshops and events

  • Sending promotional emails or text messages when permitted by applicable law

  • Improving our website, services, and customer experience

  • Meeting applicable legal and regulatory obligations

We collect and use personal information only for appropriate business purposes and as permitted by applicable privacy laws.

3. Email and SMS Communications

Generations Laser may communicate with you by email or text message regarding appointments, registrations, events, and services.

Where required, we obtain your consent before sending promotional communications.

For Lunar Bloom registrations, providing a phone number and agreeing to receive marketing text messages are optional.

You may withdraw your marketing consent at any time.

To unsubscribe from promotional emails, use the unsubscribe link provided in the message.

To stop receiving promotional SMS messages, reply STOP where that option is provided, or contact us directly.

Withdrawing marketing consent will not affect your ability to register for Lunar Bloom or receive necessary registration-related communications where permitted by law.

Standard message and data rates may apply.

4. Sharing Personal Information

We do not sell personal information.

We may share information with trusted service providers when necessary to operate our business, including providers of:

  • Website hosting and management

  • Appointment scheduling

  • Customer relationship management

  • Email and SMS communications

  • Event registration

  • Payment processing, where applicable

These providers may process personal information on our behalf to deliver their services.

We may also disclose information when required or permitted by law.

5. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, and disclosure.

Personal information may be stored or processed by third-party service providers, including providers operating outside Canada.

Information processed in another jurisdiction may be subject to the laws of that jurisdiction.

No electronic storage or transmission method can be guaranteed completely secure.

6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet legal requirements, resolve disputes, and maintain appropriate business records.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Some third-party services may also use cookies or similar technologies.

You can manage certain cookie preferences through your browser settings and any cookie controls available on our website.

8. Your Privacy Rights

Subject to applicable law, you may request:

  • Access to personal information we hold about you

  • Correction of inaccurate information

  • Information about how your personal information is used or disclosed

  • Withdrawal of consent where applicable

You may also contact us with questions or concerns about our privacy practices.

9. Lunar Bloom Event Registration

Lunar Bloom is an event presented by Generations Laser.

When registering for a Lunar Bloom event, participants may provide their name, email address, and optional phone number.

We use this information to manage registrations and communicate relevant event details.

Registration does not automatically enroll participants in ongoing promotional SMS marketing.

Marketing communications are subject to applicable consent requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technologies, or legal requirements.

Updates will be posted on this page with a revised effective date.

11. Contact Information

For questions about this Privacy Policy, requests concerning personal information, or privacy-related concerns, please contact:

Generations Laser

113-255 6th Street
Courtenay, BC V9N 1M1
Canada

Email: Generationslaser@gmail.com

Privacy Contact: Generations Laser — Privacy Officer

We are committed to responding to privacy inquiries in accordance with applicable privacy laws.